Terms and Conditions

Terms and Conditions


Article 1: General
Article 2: Identity
Article 3: Offer
Article 4: Agreements
Article 5: Right of withdrawal
Article 6: Prices
Article 7: Payments
Article 8: Conformity and Warranty
Article 9: Delivery
Article 10: Other

1. General
1.1 Katkor Home is part of Blueview Zutphen B.V. but will be referred to as Katkor Home in these general terms and conditions
1.2 These terms and conditions apply to all agreements between Katkor Home and the customer.
1.3 By accepting an offer or placing an order, the customer accepts the general terms and conditions of Katkor Home
1.4 Deviations from these conditions are only valid if they have been agreed in writing.

2. Identity

Katkor Home, Blueview Zutphen B.V.
Coenenparkstraat 38
7202 AN Zutphen
The Netherlands

Tel: (+31) (0) 575743270
Email: [email protected]

Chamber of Commerce number: 69714991
VAT number: NL857980439B01

3. Offer
3.1 If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
3.2 The offer contains a complete and accurate description of the products and / or services offered. The description is sufficiently detailed to enable the customer to make a proper assessment of the offer. If Katkor Home uses images, these are a true representation of the products and / or services offered. Obvious mistakes or errors in the offer are not binding for Katkor Home.
3.3 Each offer contains such information that it is clear to the customer what rights and obligations are attached to accepting the offer.
3.4 There is no minimum order size.
3.5 There may be varying, temporary discount promotions active within Katkor Home.
3.6 Katkor Home can make price adjustments at any convenient time. Any quotation made prior to a price change will be respected within the validity period stated in the proposal.

4. Agreements
4.1 The agreement is concluded at the time of acceptance by the buyer of the offer and compliance with the corresponding conditions.
4.2 If the customer has accepted the offer electronically, Katkor Home will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed, the customer can terminate the agreement.
4.3 If the agreement is concluded electronically, Katkor Home will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment.

5. Right of withdrawal
5.1 When purchasing products, the customer has the option to dissolve the agreement without giving reasons during fourteen days. This period starts on the day after receipt of the product by or on behalf of the customer.
5.2 During this period, the customer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all accessories and – if reasonably possible – in the original condition and packaging to Katkor Home, in accordance with the reasonable and clear instructions provided by Katkor Home.
5.3 If the customer makes use of his right of withdrawal, the costs of return shall not exceed the cost of the return.
5.4 If the customer has paid an amount, Katkor Home will refund this amount as soon as possible, but no later than 30 days after the return or cancellation.

6. Prices
6.1 All offers from Katkor Home are without obligation and Katkor Home expressly reserves the right to change prices in the Katkor Home-Shop.
6.2 For the Netherlands applies: all prices in the Katkor Home shop are displayed in euros including VAT. The grand total in the shopping cart always includes VAT in the Netherlands.
For countries in the European Union applies: the prices in the Katkor Home-Shop include VAT. For Norway, Switzerland and the United States: VAT is not applicable here, with the exception of the state of California.
6.3 Shipping costs and any administration costs are charged separately in the shopping cart.

7. Payments
7.1 Payments must be made via iDeal (Netherlands), PayPal, Sofort Banking, Mister Cash (Belgium) or credit card.
7.2 The customer has the duty to report inaccuracies in provided or stated payment details to Katkor Home without delay.
7.3 In the event of non-payment of the consumer, Katkor Home has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer in advance.

8. Conformity and Warranty
8.1 Katkor Home guarantees that the products comply with the agreement and the specifications stated in the offer. In case of discussion, the customer gets the benefit of the doubt.

9. Delivery
9.1 The delivery times stated by Katkor Home are indicative. Exceeding any delivery term does not entitle you to compensation or the right to cancel your order or to dissolve the agreement.
9.2 The delivery of the products takes place after receipt of payment, when the products are ready for shipment. Unless explicitly agreed otherwise in writing.

10. Other
10.1 Katkor Home will at all times observe your privacy and will not provide the data entrusted to the Katkor Home database to third parties unless the customer has agreed to this in writing.
10.2 The IP address sent with the order will occasionally be used by Katkor Home, a maximum of 1x per month, for targeted business-relevant information to the purchaser.
10.3 In the event of insurmountable disputes, Dutch law is applicable.